Modem replaced: Problem persists
Technician checks line, replaces splitter. Wants entire cable line replaced but has to come back at a later date with other techs. Problem persists but doesn't seem as bad.
Days later, three technicians come, check the cable and claim water has gotten in at the hook-up point up the hill (not at the house, but the other end). They replace the entire cable from pole to house. Problem Gone.
Technician checks line, replaces splitter. Wants entire cable line replaced but has to come back at a later date with other techs. Problem persists but doesn't seem as bad.
Days later, three technicians come, check the cable and claim water has gotten in at the hook-up point up the hill (not at the house, but the other end). They replace the entire cable from pole to house. Problem Gone.