本文发表在 rolia.net 枫下论坛想知道大家有没有碰到类似的问题。我用vbuzzer voip phone 很多年了一直都不错,我有自己的linksys 盒子,接在ISP 的Modem后面。去年底转到贝尔的网络,开始也是好好的,但近一个月从家里的贝尔网络上网就连不上www.vbuzzer.com,访www1.vbuzzer.com可以,但如果点了页面上转到vbuzzer.com的链接,比如"My Account"就也不行,所以电话就不通了。运行"tracert www.vbuzzer.com"命令,把log也发给贝尔了,可人家说问题发生的地方已经出了他们的网络了,所以他们也没法解决,不知道要求换一个Bell Modem 能解决问题吗?技术支持说可以给换盒子,但不认为能因此解决问题让我去找vbuzzer解决. 联系vbuzzer,就更难了,连个客服电话都没有,在www1.vbuzzer.com上从来都是显示offline, leave message. 留言了也从来没回。
也曾怀疑贝尔搞鬼故意block 我的Modem. 要求每月另外买6块多的高级技术支持说就能帮解决问题。以前电话也断过但过一天也就恢复了,这次已经一个多月了,还没解决。但昨天写online complain之后,贝尔的技术支持就打来说看了log是出了他妈的的网了才出错。我现在考虑是不是要换一家voip phone provider了,大家有什么好的推荐吗?
附上log吧,希望有大拿看了能给点提示。
tracert www.vbuzzer.com
Tracing route to www.vbuzzer.com [69.172.204.142]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms mynetwork [192.168.2.1]
2 8 ms 7 ms 9 ms bas1-rmhlon34_lo0_SYMP.net.bell.ca [64.230.200.178]
3 7 ms 7 ms 7 ms agg1-toronto47_7-2-0_100.net.bell.ca [64.230.56.188]
4 12 ms 14 ms 13 ms tcore3-toronto47_xe-0-0-4-0_core.net.bell.ca [64.230.161.121]
5 11 ms 9 ms 10 ms tcore3-torontoxn_HundredGigE0-9-0-0.net.bell.ca [64.230.50.9]
6 7 ms 8 ms 7 ms bx1-torontoxn_et1-0-0.net.bell.ca [64.230.97.157]
7 8 ms 8 ms 8 ms ix-5-0-1-0.tcore2.TNK-Toronto.as6453.net [63.243.172.25]
8 19 ms 20 ms 19 ms if-2-2.tcore1.TNK-Toronto.as6453.net [64.86.33.89]
9 24 ms 19 ms 19 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96.61]
10 19 ms 19 ms 18 ms 66.110.8.34
11 26 ms 27 ms 25 ms 10ge.xe-1-0-0.tor-fr709-cor-1.peer1.net [216.187.114.197]
12 * * * Request timed out.
13 29 ms 29 ms 29 ms 69.172.204.82
14 31 ms 28 ms 27 ms 69.172.204.130
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.更多精彩文章及讨论,请光临枫下论坛 rolia.net
也曾怀疑贝尔搞鬼故意block 我的Modem. 要求每月另外买6块多的高级技术支持说就能帮解决问题。以前电话也断过但过一天也就恢复了,这次已经一个多月了,还没解决。但昨天写online complain之后,贝尔的技术支持就打来说看了log是出了他妈的的网了才出错。我现在考虑是不是要换一家voip phone provider了,大家有什么好的推荐吗?
附上log吧,希望有大拿看了能给点提示。
tracert www.vbuzzer.com
Tracing route to www.vbuzzer.com [69.172.204.142]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms mynetwork [192.168.2.1]
2 8 ms 7 ms 9 ms bas1-rmhlon34_lo0_SYMP.net.bell.ca [64.230.200.178]
3 7 ms 7 ms 7 ms agg1-toronto47_7-2-0_100.net.bell.ca [64.230.56.188]
4 12 ms 14 ms 13 ms tcore3-toronto47_xe-0-0-4-0_core.net.bell.ca [64.230.161.121]
5 11 ms 9 ms 10 ms tcore3-torontoxn_HundredGigE0-9-0-0.net.bell.ca [64.230.50.9]
6 7 ms 8 ms 7 ms bx1-torontoxn_et1-0-0.net.bell.ca [64.230.97.157]
7 8 ms 8 ms 8 ms ix-5-0-1-0.tcore2.TNK-Toronto.as6453.net [63.243.172.25]
8 19 ms 20 ms 19 ms if-2-2.tcore1.TNK-Toronto.as6453.net [64.86.33.89]
9 24 ms 19 ms 19 ms if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96.61]
10 19 ms 19 ms 18 ms 66.110.8.34
11 26 ms 27 ms 25 ms 10ge.xe-1-0-0.tor-fr709-cor-1.peer1.net [216.187.114.197]
12 * * * Request timed out.
13 29 ms 29 ms 29 ms 69.172.204.82
14 31 ms 28 ms 27 ms 69.172.204.130
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.更多精彩文章及讨论,请光临枫下论坛 rolia.net